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Printer drivers
Working with different printer drivers
You thought you'd formatted a file perfectly, but when you send it out for printing, line endings change, pictures change position and your four-page file becomes a five-page file. Sound familiar? This often results from changing printer drivers.
Printer drivers can be compared to different languages — just as a sentence in English might become longer or shorter when it's translated into French, the pages you format on your computer with your printer driver may shrink or expand when they're printed using a different printer driver on someone else's computer.
The simplest solution to this formatting challenge would be to ensure that everyone uses the same printer driver. Since RE:Print's printer driver probably wouldn't work with the printer you have in your office, however, the next best solution is to use a Postscript driver for your printer if one is available.
If you can't use a Postscript printer driver, then RE:Print will probably have to reformat your file so the final output will resemble your original layout. To make this process as simple as possible, print out your document on the computer that you used to format it and give this printout to RE:Print along with your computer files so we can compare your original layout to the printout produced using our equipment.
Tech Tip: Other computers may not have all the fonts — or the same versions of the fonts — that you use on your computer. The simplest way to avoid unexpected typeface changes is to restrict yourself to common fonts such as Arial and Times Roman. Read our technical support article about embedding fonts if you use other, less common fonts in your files.